In the beginning (early-mid August) of a new academic year, Moodle courses will automatically be created and students and teachers role will be added to the Moodle course according to every course information available on the SIS for that year. This automatic course creation process will continue to run twice a day throughout the year. Its purpose is to keep updating the Moodle course creation, students’ and teachers’ enrollment of a course according to the SIS.
After the Moodle course is created, teachers and students (if their teacher has made the course available to them) are able to access Moodle courses under HKU Portal’s “My eLearning” Tab.
If teachers/staff cannot find their Moodle courses under the “My eLearning” tab of HKU Portal, there are normally three possible situations and solutions as stated below:
| Situation | Solution | |
| 1. | It is an academic course, the missing course is due to its corresponding class information is not yet ready on SIS. | Apply for a Moodle course by filling in the form under “My eLearning” tab in HKU Portal (Click the link shown in below screenshot). You can indicate on the form that which SIS course will this requested course would be map to. This could avoid double creation of the same Moodle course when the SIS data is ready later on.
The course will be created immediately after teacher submitted the application form online. |
| 2. | It is an academic course, the missing course is due to the course teacher information in SIS is not defined/ not up-to-date. | You can contact the department eLearning staff for help. If your department eLearning staff has a departmental course administrator role on Moodle, he/she is able to access and manage all the Moodle courses under your department. After the eLearning staff has granted a teacher role to you, you can access the Moodle course in an hour. |
| 3. | It is not an academic course and/or the information will not be on SIS. | Apply for a Moodle course by filling in the form under “My eLearning” tab in HKU Portal (Click the link shown in below screenshot). The course will be created immediately after teacher submitted the application form online.
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You can apply for an online course on Moodle by sending email with the course code and course title to eLearningTeam@hku.hk